Shipping policy

Shipping policy:

 If you have any questions please send us an email to our Customer Service team on support@missyhollinsequestrian.com

United Kingdom

1.     Evri Tracked (2-4 business days)

2.     Evri Tracked (1-2 business days)

3.     Free Delivery on orders over £95 (2-4 business days) Evri/Royal Mail

4.     Royal Mail Tracked 48 (2-3 business days)

5.     Local delivery (will be offered based on location at checkout)

6.     Pick up (Supercar Classics, Neston, Cheshire, CH64 3RB)

After we receive your order we aim to ship within 1-3 business days. All our orders are sent out from the United Kingdom at missy.hollins HQ.

Shipping options have proof of postage photos, tracking and GPS coordinates. Once an item has been handed over to the courier, it is in their care, and they are best placed to investigate any delivery issues or confirmed deliveries.

 

Channel Islands

1.      Royal Mail tracked 48 (2-4 Business Days)

2.     Free Delivery on orders over £95 (2-4 business days)

After we receive your order we aim to ship within 1-3 business days. All our orders are sent out from the United Kingdom at missy.hollins HQ.

Shipping options have proof of postage photos, tracking and GPS coordinates. Once an item has been handed over to the courier, it is in their care, and they are best placed to investigate any delivery issues or confirmed deliveries.

 

International Europe, Australia, Canada, USA

1.     International Tracked (7-14 Business Days)

After we receive your order we aim to ship within 1-3 business days. All our orders are sent out from the United Kingdom at missy.hollins HQ.

 

International Customs charges:

USA - orders will have duties and customs calculated at checkout and included in the total, to help avoid extra charges when your parcel is delivered.

Europe, Australia and Canada - Delivery Duty Unpaid (DDU) which means that the buyer is responsible for any import duties, taxes and customs which may be necessary to release an order from international customs.

If a parcel is unclaimed and sent back to us, shipping costs will reapply to have the parcel resent. If the customer refuses to pay customs charges or does not claim the package and it is returned, all shipping charges will be deducted from any refund plus a £10 handling fee.

Tax and import duty varies from country to country so we recommend you check first with your local tax office to see if any fees will be payable. Tax and import payments are completely out of our control.  By ordering on our website, you are accepting these terms and conditions.

After we receive your order we aim to ship within 1-3 business days. All our orders are sent out from the United Kingdom at missy.hollins HQ.

If you have any questions please send us an email to our Customer Service team on support@missyhollinsequestrian.com